Valet Dry-cleaning & Laundry

Your hotel guests (both internal and external) deserve and expect the best - regardless of time sensitivity or how particular their requests may be, The Cleaning Company has a solution within its operation.

Punctuality is our hallmark, and The Cleaning Company valet service is always on time. Also, meticulous attention to quality accommodates the most discriminating guests and that includes: quality pressing and cleaning, repairing broken buttons, customized tailoring orders and dry cleaning for special items such as sequins and cashmere. 

Benefits

  • 50 years of combined industry experience
  • 30,000 square foot state of the art operating facility – one of the largest in the State of Texas
  • Largest and most up-to-date cleaning facility in greater Houston and the surrounding areas
  • Largest fleet of delivery vehicles in greater Houston
  • Monthly account and performance review meetings
  • 24/7, 365 days- just like you
  • Dedicated live concierge available 24/7 for any service requests
  • Same day services, 4 hour services where available, overnight, holiday guest express times/services available
  • One day guaranteed dispute resolution
  • Guaranteed return times
  • Complimentary cleaning available for hotel executives
  • Discounted cleaning available for hotel employees
  • Complimentary minor alterations for guests and hotel executives, i.e., buttons, re-stich seams or hems
  • Customizable branding to your individual hotel standards, including forms and packaging with hotel logo on bag and/or box

BRANDING

We offer custom presentation services for valet processing. We want the presentation to excite your guests and leave a lasting impression of quality. We can work together to create customized experiences with garment bags, boxes, tissues, and designs of the highest quality. We customize your designs onto our materials so that your guests will see our quality as your quality.

The Cleaning Company enhances the overall experience with our proprietary processes. There are never more than 3 garments per bag to avoid the chance of wrinkling. The sleek printed ticket is attached to the outside of the bag.

Branded Options: Custom Ribbons, Boutique Boxes, Newspaper Bags, Custom Tissue Paper, Custom Garment Bags and Custom Laundry Bags.

Premium Technology

 

JumpTrack™ GPS Tracking

JumpTrack delivers real-time GPS information on any order from anywhere and also features bar coding with electronic proof of delivery and time stamp on a digital device onsite with geo-tracking coordinates. This proprietary process will benefit both parties ability to confirm delivery and location of all orders on a daily basis, without any assumptions.

SPOT Business System

SPOT was designed using the latest technologies and provides The Cleaning Company with such features as itemized detailed receipts for guests, customized branding, point to point tractability on all orders, and detailed statements for accounting verification. This system also tracks all garment history. In addition, hotels are able to log-in remotely to their accounts for real-time information.

Camera Tagging System

Our in-house camera system views and verifies every bag coming and going from our plant and accounts for the condition of all orders received and confirms order prior to delivery. This system also provides remote access and availability to obtain the time stamp for all orders.  In addition, this system will allow us to verify orders from your establishment for proper redelivery of orders.